Warranty/service order

Do you have a defective electronic device (except Teac) which you want to register for warranty? Then please fill out the warranty/service order and send it together with the defective device to the address below.

Warranty/service order form (PDF)

Thali AG
Retouren-Abteilung
Industriestrasse 14
6285 Hitzkirch  

Telephone number: 0900 66 66 60: 0900 66 66 60 - The first 3 minutes are free, afterwards CHF 2.01/min.
Mail: support@thali.ch

spare parts

Please write us an email for which device and what kind of spare part you need to spareparts@thali.ch.

Support Pioneer

Faulty Pioneer products can be sent to the following address:
Auto Meter AG
Grabenstrasse 3
6010 Kriens

Support Teac

Please contact Sertronics AG if you have a defectiveTeac product.
Support/

Aiper Support

If you have a defective Aiper device, please contact Support
Important: Please always create a video, preferably in the pool, so that the error can be analyzed.

Support PURE Highway DAB+ Adapter

Technical hotline including installation support is available from the specialist Exclusiv Car HiFi Telephone number: 0900 00 12 00 - CHF 2.67/min.
https://www.pure-highway.ch/index.php/de/wie-installieren

Support Hotline Belkin

Telephone number: 0848 000 219
Monday - Friday 09:00 - 17:00

Sony PlayStation Support

Telephone number: 031 528 0276
Mail: service@ch.playstation.com
Monday - Friday 09:30 - 19:30

Nintendo Service

Telephone number: 056 2031420
Chat: www.nintendo.ch/chat
Mail: info@nintendo.ch
Chat: www.nintendo.ch/repair
Monday - Friday 10:00 - 19:00
Saturday 10:00 - 15:00

Aroma Kaffeemaschinen:

Please register repairs and warranty cases under: https://macchinearoma.ch/support/

Valera Reparaturen:

Send it to with the warranty certificate and a description of the fault:

Ligo Electric SA
Serviceabteilung – Reparaturen
Via Ponte Laveggio 9
6853 Ligornetto / Mendrisio

Shipping costs are to be borne by the customer, costs for the return of the repaired device will be borne by Valera.