Warranty/service order

Do you have a defective electronic device (except Teac) which you want to register for warranty? Then please fill out the warranty/service order and send it together with the defective device to the address below.

Warranty/service order form (PDF)

Thali AG
Retouren-Abteilung
Industriestrasse 14
6285 Hitzkirch  

Mail: support@thali.ch

spare parts

Please write us an email for which device and what kind of spare part you need to spareparts@thali.ch.

Support Pioneer

Faulty Pioneer products can be sent to the following address:
Auto Meter AG
Grabenstrasse 3
6010 Kriens

Support Teac

Please contact Sertronics AG if you have a defectiveTeac product.
Support/

Aiper Support

If you have a defective Aiper device, please contact Support
Important: Please always create a video, preferably in the pool, so that the error can be analyzed.

Support PURE Highway DAB+ Adapter

Technical hotline including installation support is available from the specialist Exclusiv Car HiFi Telephone number: 0900 00 12 00 - CHF 2.67/min.
https://www.pure-highway.ch/index.php/de/wie-installieren

Support Hotline Belkin

Telephone number: 0848 000 219
Monday - Friday 09:00 - 17:00

Sony PlayStation Support

Telephone number: 031 528 0276
Mail: service@ch.playstation.com
Monday - Friday 09:30 - 19:30

Nintendo Service

Telephone number: 056 2031420
Chat: www.nintendo.ch/chat
Mail: info@nintendo.ch
Chat: www.nintendo.ch/repair
Monday - Friday 10:00 - 19:00
Saturday 10:00 - 15:00

Aroma Kaffeemaschinen:

Please register repairs and warranty cases under: https://macchinearoma.ch/support/

Valera Reparaturen:

Send it to with the warranty certificate and a description of the fault:

Ligo Electric SA
Serviceabteilung – Reparaturen
Via Ponte Laveggio 9
6853 Ligornetto / Mendrisio

Shipping costs are to be borne by the customer, costs for the return of the repaired device will be borne by Valera.

Support Wacom

For repairs of defective Wacom products, please contact Wacom Support directly:

Contact form: https://support.wacom.com
Email: distribution.support@wacom.com